Stephen Callaghan and guest host Lauren dive into two very different approaches to AI in the workplace. CBA makes headlines for replacing staff with AI, while Optus uses AI to supercharge their people. We compare the outcomes — and revisit Klarna’s failed all-in AI gamble — to explore what works, what backfires, and what it means for the future of your job.
From tech debt to AI agents, developer co-pilots to productivity traps, this episode is packed with real-world examples, lessons, and a surprisingly hopeful outlook.
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