The AI Transition
The AI Transition
The rules of work are being rewritten — and most people aren't ready. The AI Transition is a regular podcast for professionals navigating one of the most disruptive shifts in modern history. Hosted by two transformation experts Stephen and Lauren — with decades of experience in technology, transformation, and leading through profound change — each episode cuts through the noise with honest conversations, bold perspectives, and strategies you can actually use. Whether you're a leader, a specialist, or just someone trying to figure out where you fit in an AI-driven world — this is your show. Subscribe now and stay ahead of the transition.
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Aug. 11, 2025

Augment or Replace? The AI Battle in the Workplace

Augment or Replace? The AI Battle in the Workplace
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Season 1

Two Aussie giants. Two very different AI plays.

In this episode, Stephen and Lauren break down how CBA cut frontline jobs with AI while Optus chose to supercharge staff with it — and why the outcomes couldn’t be more different. From union backlash to Google Cloud partnerships, Klarna’s spectacular AI misfire to GitHub Copilot’s quiet revolution, we unpack the real-world stakes of “augment or replace.”

It’s a lively mix of corporate case studies, human stories, and a few unexpected detours (yes, even taxes) — all pointing to the question every business now faces: Will AI work with us, or instead of us?

https://www.reuters.com/business/world-at-work/australian-lender-cba-cut-45-jobs-ai-shift-draws-union-backlash-2025-07-29/?utm_source=chatgpt.com

https://www.itnews.com.au/news/optus-brings-genai-into-frontline-ops-619141